Q: My PSAT/NMSQT® scores aren’t showing up, but I already connected my account to College Board. What can I do?
A: Here are the steps you should take to straighten this out:
1. Log in to CollegeBoard.org and check that you can see your PSAT/NMSQT® or PSAT 8/9 scores.
2. If you can see your scores on CollegeBoard.org, visit your Khan Academy settings and click “Disconnect from College Board”.
3. The button will change to “Connect to College Board” – click it. You will be prompted again to send your exam results. Once that’s complete, your PSAT/NMSQT® scores should be visible.
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